Fast Start in Business Analysis v4.1

655.00  excl. VAT

Course Code: FAST400

Duration: 3 days;

Delivery dates: TBA;

Instructor: TBA;

Certificate: Yes, upon completion;

Location: TBA.


This course is based on content and student kits provided by ITCourseware, LLC.

Course Objective

From enterprise analysis and scope definition to requirements determination and conceptual design, the Fast Start® in Business Analysis workshop gives analysts a thorough understanding of the entire Systems Development Life Cycle. Replete with both “hard” and “soft” skills, this three-day course builds a sound strategy for analyzing business processes and demonstrates how to apply concepts and practical techniques within the context of an experiential learning environment. Students emerge from this workshop with a solid foundation of business analysis thinking as well as a greater understanding that doing the right things are just as important as doing things right. Aligned with the Business Analysis Body of Knowledge (BABOK) version 3.0 © 2015.

Target Student

Those who need to learn practical system thinking: business systems analysts, managers, information technology (IT) professionals, or other business professionals.


3 days



Course Content

1. Introduction
Defining Business Analysis
What is Business Analysis?
What is a Business Analyst?
International Institute of Business Analysis (IIBA) Business Analysis Body of Knowledge
Workshop Objectives
Today’s Approach to Business Analysis
The Systems Development Life Cycle
Workshop Agenda
Getting the Most from This Workshop
Workshop Logisitics
Your Role this Week
Workshop Materials

2. Strategy Analysis
What is Enterprise Analysis?
What Has Changed?
What Information Should We Gather for Enterprise Analysis?
How Should We Collect This Information?
Types of Information to Collect
Sources of Information
How Does Strategy Analysis Help the Change Initiative?
Real-World Application

3. Defining the Project Scope
An Approach to Project Definition
Step One – Identify Issues
Uses for Issues
Step Two – Recognize Future Benefits
Step Three – Identify the Stakeholders and Sponsor
Step Four – Diagram the Functional Flow
Step Five – Define the Project Objectives and Scope
Scope Exclusions
Real-World Applications

4. Procedure Analysis
Preparing for Analysis
What Information Should We Gather to Analyze?
Why Perform Procedure Analysis?
Performing Procedure Analysis
Process Flow Modeling
Why Create Models?
Symbols Used in Process Flow Models
Swim Lane Diagram
Guidelines for Creating Swim Lane
Process Scripts
User Stories
Old Procedure
Process Script Procedure
Real-World Application

5. Interviewing
Why Interview?
Preparing for the Interview
Interview Structure
Questioning and Listening Techniques
Listening for Requirements
Holding the Interview
Teleconference Interviews
Real-World Application

6. Requirements, Assumptions, and Constraints
Effective Requirements Practices
Types of Requirements
SMART Requirements
Identifying User Requirements
Assumptions and Constraints
Real-World Application

7. Defining a Solution
Solution Definition
System Improvement
System Redesign
Review Project Scope
Future State Changes
Process Improvement
Process Change
Systems Development
Systems Change
Organization Change
Impact Analysis
Process Improvement Impact
Systems Development Impact
Organization Change Impact
Real-World Application

8. Solution Implementation Planning
Systems Development Life Cycle Review
Phases for Implementation Planning
Planning to Implement the Future Changes
Visualizing the Project Schedule for Implementing the Solution
Step 1 – Break the Project Down into Tasks
Step 2 – Sequence the Tasks
Step 3 – Estimate Time
Step 4 – Assign Resources
Step 5 – Chart the Plan
Real-World Application

9. Management Presentation
Business Case
What’s in this Management Presentation?
Rehearsal and Practice Run
Written Words
Spoken Words
Behavior Styles
Task vs. People
Methodical vs. Direct
Four Style Strategy
Real-World Application
Appendix A – Recommended Reading
Appendix B – Glossary
Appendix C – Index